Terms of Service

These Terms of Service (the Terms) govern your access to and use of the KlassMatch website, applications, and related services (collectively, the Platform). In these Terms, KlassMatch, we, us, and our mean KlassMatch; you means a person or organization using the Platform.

By creating an account or otherwise affirmatively accepting these Terms when that option is made available, you agree to be bound by them. If you do not agree, do not create an account or use the Platform where acceptance is required.

1. The Platform

KlassMatch is an online marketplace and technology platform that helps Parents locate enrichment programs and connect with Providers and Organizations. Parents include parents and legal guardians. Providers include the independent businesses and individuals that list or offer enrichment programs. Organizations include schools, districts, nonprofits, and other organizations that use the Platform.

KlassMatch does not itself provide the third-party enrichment programs listed on the Platform. Providers and Organizations are independent third parties, not KlassMatch employees, agents, partners, joint venturers, or representatives. A Provider's or Organization's acts, omissions, services, communications, pricing, availability, policies, and performance are their own.

2. Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into a binding agreement to create or hold a KlassMatch account. Children may not create KlassMatch accounts.

Parents and legal guardians may use the Platform to locate programs and may provide limited information about a child when needed for a requested enrollment or registration. You represent that you have the authority to provide any information you submit, including information about a child or another person.

You must provide accurate, current, and complete account information and promptly update it when it changes. You are responsible for safeguarding your account credentials and for activities that occur through your account. Notify us promptly through the support contact method made available on the Platform if you believe your account has been accessed without authorization.

If you use the Platform for an Organization, you represent that you are authorized to accept these Terms for that Organization. The Organization is responsible for its authorized users and for maintaining appropriate access controls.

3. Parent Use, Provider Use, and Organization Use

Parents are responsible for independently evaluating Providers, programs, facilities, staff, pricing, schedules, eligibility requirements, safety practices, and whether a program is appropriate for their family. Parents are responsible for communications and arrangements they make with a Provider or Organization.

Providers are responsible for the accuracy, completeness, legality, and timeliness of their listings, program information, pricing, availability, communications, and services. Providers are responsible for obtaining and maintaining all licenses, approvals, insurance, qualifications, consents, and other requirements applicable to their programs and operations.

Organizations are responsible for information they submit, the people they authorize to use their accounts, and their own decisions about Providers, programs, inquiries, opportunities, or other interactions on the Platform.

KlassMatch does not guarantee any Provider's availability, qualifications, safety, conduct, program quality, enrollment, results, pricing, performance, or suitability. We do not guarantee that a Parent will find a program, that a Provider will receive registrations or inquiries, or that an Organization will identify or engage a Provider. Any transaction or arrangement between a Parent, Provider, Organization, or other third party is solely between those parties.

4. Verification, Reviews, Badges, and Document Vault

KlassMatch Verified is limited to the identity, contact, and web-presence verification process actually performed by KlassMatch. It is not a background check, licensing verification, insurance verification, document verification, certification, endorsement, safety determination, or guarantee of any Provider, program, service, qualification, quality, conduct, or outcome.

Review-based badges and related eligibility criteria are governed by the Review & Badge Policy. Badges are not endorsements, recommendations, or guarantees.

Document Vault materials are supplied by Providers. KlassMatch does not verify, authenticate, approve, certify, or guarantee Vault documents, their contents, their validity, their current status, or any claim made in or about them. Vault materials are not evidence of KlassMatch verification, an endorsement, a safety determination, or a guarantee.

5. Acceptable Use

You may use the Platform only for lawful purposes and in accordance with these Terms. You may not, and may not permit another person to:

• submit false, misleading, fraudulent, defamatory, infringing, or unlawful information or content;
• impersonate another person or organization, misrepresent your affiliation, or create an account for another person without authorization;
• scrape, harvest, copy, index, or collect Platform data or personal information through automated or manual means without our written permission;
• upload, transmit, or introduce malicious code, malware, viruses, or harmful material;
• access or attempt to access an account, system, data, or feature without authorization;
• interfere with, disrupt, probe, circumvent, overload, reverse engineer, or compromise the Platform, its security, or another user's use of the Platform;
• harass, threaten, discriminate against, exploit, or harm another person;
• misuse personal information, including child-related information, or use it for an unauthorized purpose; or
• use the Platform in violation of applicable law, another user's rights, or any applicable KlassMatch policy.

6. Your Content and Information

You retain ownership of content and information that you submit or upload to the Platform. You grant KlassMatch a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, adapt as technically necessary, display, distribute, and otherwise use that content as reasonably necessary to operate, maintain, improve, secure, support, and provide the Platform and its features.

KlassMatch may use content to promote the Platform only when you intentionally make that content public or otherwise expressly authorize its public or promotional use. Private messages, inquiries, child information, registration or roster information, Document Vault materials, support communications, and other non-public personal information are not licensed for promotional use merely because they were submitted to KlassMatch. KlassMatch may process that non-public information as reasonably necessary to operate, secure, support, and provide the applicable Platform feature, consistent with the Privacy Policy.

You represent and warrant that you have all rights, permissions, notices, and consents needed to submit or upload your content and information and to grant this license. You are responsible for your content and for its accuracy, legality, and consequences.

We may, but are not required to, review, moderate, remove, restrict, or preserve content. We may suspend or terminate accounts or access where we reasonably believe there is a violation of these Terms, fraud, a security threat, unlawful activity, platform abuse, or a risk of harm to users, KlassMatch, or third parties.

7. Subscriptions, Billing, and Account Deletion

Paid features, trials, subscription renewal, cancellation, and related payment terms are governed by the Subscription, Billing, Trial & Cancellation Terms and, where applicable, the Refund Policy. Providers are also subject to the Provider Terms, and Organizations are also subject to the Organization Terms.

Subscription cancellation and account deletion are separate actions. Cancelling a subscription generally controls future renewal and paid-feature access under the applicable subscription terms. Requesting account deletion is governed by the applicable account-deletion process and may disable account access, initiate a recovery period, and result in deletion or anonymization of information as described in the Platform and applicable policies.

8. Privacy and Communications

Our Privacy Policy explains how we collect, use, and disclose information. Optional marketing communications remain subject to your communication preferences and applicable unsubscribe controls.

You agree that we may send transactional, security, account, billing, registration, requested-service, and other operational communications when reasonably necessary to provide, secure, administer, or support the Platform. These communications are not optional marketing communications.

9. Intellectual Property

The Platform, including its software, design, text, graphics, trademarks, logos, and other materials provided by KlassMatch, is owned by KlassMatch or its licensors and is protected by applicable intellectual-property laws. Except for the limited right to use the Platform under these Terms, no rights are granted to you.

You may not use KlassMatch names, trademarks, logos, or other brand assets without our prior written permission, except as permitted by applicable law.

10. Service Availability and Changes

We may modify, update, suspend, discontinue, or restrict all or part of the Platform at any time, including to maintain security, address legal requirements, improve features, or respond to operational needs. We will use reasonable efforts to provide notice when practicable for material changes that significantly affect paid features, but we do not guarantee uninterrupted, secure, or error-free availability.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." KLASSMATCH DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RESULTS.

WITHOUT LIMITING THE FOREGOING, KLASSMATCH DOES NOT WARRANT OR GUARANTEE ANY THIRD-PARTY PROVIDER, ORGANIZATION, PROGRAM, LISTING, REVIEW, BADGE, DOCUMENT, ENROLLMENT, PRICE, AVAILABILITY, QUALIFICATION, SAFETY, CONDUCT, RESULT, PERFORMANCE, OR OUTCOME. Some jurisdictions do not allow certain warranty disclaimers, so these disclaimers apply only to the extent permitted by law.

Nothing in these Terms disclaims rights or protections that cannot legally be waived.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KLASSMATCH AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KLASSMATCH'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS THE CLAIMANT PAID DIRECTLY TO KLASSMATCH DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) $100.

The exclusions and limitations in this section apply only to the extent permitted by applicable law. Nothing in these Terms limits liability that cannot legally be limited.

13. Indemnification by Providers and Organizations

To the extent permitted by applicable law, Providers and Organizations will defend, indemnify, and hold harmless KlassMatch, its affiliates, and their respective personnel from third-party claims, damages, liabilities, losses, and reasonable expenses arising out of or related to: their programs or services; their misconduct; violation of law; uploaded content or documents; infringement or alleged infringement of another person's rights; misuse of personal information; or breach of these Terms, Provider Terms, Organization Terms, or other applicable policies.

This section does not require Parents to indemnify KlassMatch merely for ordinary, compliant use of the Platform.

14. Disputes and Applicable Law

These Terms and any dispute arising from or relating to them or the Platform are subject to applicable law. Nothing in these Terms limits any rights or protections that cannot lawfully be waived. Jurisdiction and venue for any dispute will be determined under applicable law.

Either party may seek appropriate injunctive or equitable relief in a court of competent jurisdiction for intellectual-property infringement, unauthorized access, security matters, or similar urgent harm.

These Terms do not require mandatory arbitration and do not contain a class-action waiver.

15. Termination

You may stop using the Platform at any time. We may suspend or terminate your access or account as permitted by these Terms, applicable law, or an applicable account-deletion process. Provisions that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, disputes, and general terms.

16. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will provide notice as required by applicable law and may require affirmative acceptance of the updated Terms before continued use of affected features or accounts. The effective date and version of any updated Terms will be identified in the updated document. No acceptance is inferred merely from browsing, continued use, or historical activity where affirmative acceptance is required.

17. Electronic Communications

You agree that communications, notices, disclosures, records, and agreements we provide electronically satisfy legal requirements that they be in writing, to the extent permitted by law. You are responsible for maintaining a current email address and for reviewing communications associated with your account.

18. General Terms

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted by law. Our failure to enforce a provision is not a waiver of that provision. You may not assign or transfer these Terms or your account without our prior written consent. KlassMatch may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

These Terms, together with the Privacy Policy, Subscription, Billing, Trial & Cancellation Terms, Refund Policy, Provider Terms, Organization Terms, Review & Badge Policy, Document Vault Terms/Disclaimer, and any other terms expressly incorporated by reference, form the entire agreement between you and KlassMatch regarding the Platform, except where a separate written agreement signed by KlassMatch expressly states otherwise.

19. Contact

For questions or notices regarding these Terms, contact KlassMatch through the support contact method made available on the Platform.